WGBH Educational Foundation job openings

From the WGBH Educational Foundation:

In accordance with WGBH’s Diversity Program and our commitment to equal employment opportunities, attached is a list of our most recent job postings along with the job descriptions of the newest openings. For further information, please visit our Careers website at http://www.wgbh.org/about/employmentOpportunities.cfm.

Please encourage qualified candidates to apply online via our Careers website. If candidates are unable to apply online, please mail cover letter and resume to the following address:

WGBH Educational Foundation
Human Resources Department
10 Guest Street
Boston, MA 02135

WGBH Boston informs, inspires, and entertains millions through public broadcasting, the web, educational multimedia, and access services for blind and deaf awareness.

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JOB REQ #: P-1209
DATE POSTED: 11/7/2013
TITLE: Caption News Broadcast Coordinator DEPARTMENT: Media Access Group TYPE OF POSITION: AEEF, Part Time

Department Overview:

The Media Access Group creates captions, subtitles and descriptions for a variety of media clients, including PBS and commercial television networks, movies, DVDs, and digital media. The Media Access Group (MAG) is a pioneer in making media accessible for people with sensory disabilities. The Caption Center (TCC) was the first captioning agency in the world. We helped pioneer the development of line-21 closed captioning for viewers who are deaf or hard of hearing and we remain on the forefront of caption technology.
Our audio description unit, Descriptive Video Service (DVS), provides important information to individuals who are blind and visually impaired about the visual elements of movies, television programs, theme park attractions, art pieces and museum exhibits through the use of narrative audio tracks.

Position Overview:

Under the supervision of the caption operations supervisors, the Caption Broadcast Coordinator will produce captions and subtitles. Duties include (but are not limited to) supervising encodings; coordinating activities with WGBH production units and other client facilities; troubleshooting equipment and software problems; and mastering knowledge of Caption Center procedures and systems.

The Caption Broadcast Coordinator will provide realtime caption services, coordinating activities with WGBH Master Control and other broadcast clients; establishing monitoring via satellite downlink, audio line, or web; establishing caption transmission connection via modem or web; cleanup of scripts to match established caption styles; realtime line-by-line transmission of captions; coordination with on-site and remote stenocaptioners for live writing of captions; review and cleanup of completed captions for archiving and file delivery; and other duties as required.

The Caption Broadcast Coordinator will also produce offline caption files, primarily transcription of programs and cleanup of scripts to match established caption styles; timing captions to video; digitizing or transcoding media; and other duties as required.

This position is classified as essential personnel.
The primary responsibility for this 25 – 30 hours/week position will be weekend coverage of realtime programming on both Saturdays and Sundays. The schedule will also include weekday assignments as necessary.

Skills Required:

– Flexibility to meet the scheduling demands of realtime commitments.
– Knowledge of video/audio equipment and computer software packages used by The Caption Center.
– Thorough understanding of captioning procedures, tape routing, computer systems, and filing systems used by The Caption Center.
– Demonstrated excellence in writing and editing, including high level proofreading skills.
– Fast and accurate typing skills for extensive transcription.
– Ability to meet short deadlines as a member of a highly organized team.
– Ability to work independently with little supervision.
– Attention to detail, ability to work rapidly and excellent problem-solving skills.
– Good leadership and interpersonal skills

Educational Requirements:

Bachelor’s degree required.

WGBH IS AN EQUAL OPPORTUNITY EMPLOYER.
PLEASE NOTE THAT THIS JOB DESCRIPTION IS MEANT TO BE A GENERIC DESCRIPTION AND REPRESENTS THE MINIMUM JOB DUTIES AN INDIVIDUAL WILL BE REQUIRED TO PERFORM. INDIVIDUAL DEPARTMENTS WILL/CAN CUSTOMIZE JOB DESCRIPTIONS AND HOURS OF WORK TO MEET THEIR SPECIFIC NEEDS.

JOB REQ #: P-1205
DATE POSTED: 11/7/2013
TITLE: HTML Email Producer DEPARTMENT: Digital Marketing Products Svc TYPE OF POSITION: Management, Full Time

Department Overview:

The Digital Marketing Services Department collaborates with local and national teams to maximize engagement and revenue in three key digital areas:

Platform strategy and execution: recommend and drive technology due diligence and platform strategy specializing in one-to-one relationship building which includes four core platforms: CRM, marketing automation, e-mail, social media, digital analytics and integration with CMS.

Direct Marketing Strategy and Execution: recommend and execute digital marketing and social media/community management (online, email, mobile, social) to increase one-to-one relationship engagement and revenue. Aggregate data across platforms to recommend strategies and to maximize effectiveness for local, national and CDP.

Engagement and Content Strategy and Execution: recommend and execute digital content and new media strategies to help drive engagement and increase one-to-one relationship building and revenue.

Position Overview:

Under the supervision of the Associate Director of Digital Marketing the Digital Marketing HTML Producer’s primary goal is to leverage the day-to-day usage of the WGBH.org platform ecosystem, including e-mail, marketing automation, mobile, social, web publishing, and others as needed, to ensure that DMS meets revenue and engagement goals for WGBH. The ideal person for this role is an html production expert, for both email and web pages, who excels at executing marketing email.

The Digital Marketing Email Producer works closely with the entire Digital Marketing Services team to ensure that our online goals are met by utilizing the WGBH.org platform ecosystem.

This role gathers creative assets, such as copy and images, and utilizes them to construct email and webpages, as well as scheduling and executing test sends, deployment of email and verification of sends.

This role will finalize design assets in support of DMS, including construction of email and webpages in Dreamweaver and/or hardcoding HTML webpages to meet design standards.

This position will support the execution of client’s digital fundraising and engagement campaigns. They will support overall DMS work as a service bureau, including creation of new HTML email templates for clients based on Photoshop design mock-ups.

Additionally this role will execute email campaigns and generate reports. Troubleshoot HTML rendering issues and make suggestions for coding improvements to enhance the renderability across a wide range of popular email clients (Outlook, Hotmail, Yahoo!, Gmail etc.). Conduct quality assurance reviews, including monitoring of metrics, and other activities to ensure the accuracy and timeliness of email deployments.

This position will also assist with website a/b tests via Optimizely software, including replacing or altering graphics, text alterations and other experiments as directed. Gather data and generate reports from a/b tests.

Tasks such as the resizing of images and other content modifications will also be handled by this person.

Skills Required

• Three to four years of manual HTML coding and CSS experience required, two to three years of Dreamweaver experience preferred.

• Two to three years of digital marketing experience required, including one to two years with marketing automation software preferred. Marketing and fundraising experience preferred, but not required.

• Must be proficient in Photoshop

• 2+ years working with content management systems

• 1+ years working with enterprise-level email marketing systems and marketing automation platform.

• Working knowledge of Microsoft Office

• Proven ability to manage multiple priorities and projects; multi-tasking while meeting tight deadlines

• Ability to analyze data and translate findings into meaningful reports, including email performance, email deliverability and a/b website testing

• Ability to work independently and be self-motivated and proactive in achieving individual and team objectives

• Strong interpersonal skills, including collaborative working relationships; intercultural skills and experience a plus, along with strong customer orientation

Educational Requirements:

Bachelor’s Degree or equivalent work experience is preferred. Experience with marketing automation software preferred.

WGBH IS AN EQUAL OPPORTUNITY EMPLOYER.
PLEASE NOTE THAT THIS JOB DESCRIPTION IS MEANT TO BE A GENERIC DESCRIPTION AND REPRESENTS THE MINIMUM JOB DUTIES AN INDIVIDUAL WILL BE REQUIRED TO PERFORM. INDIVIDUAL DEPARTMENTS WILL/CAN CUSTOMIZE JOB DESCRIPTIONS AND HOURS OF WORK TO MEET THEIR SPECIFIC NEEDS.

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